The Wise Group HEAT provides free, personalised energy advice and mentoring to help households in the UK manage energy bills, improve efficiency, and overcome fuel poverty. They offer fully funded, one-to-one Home Energy Advice and Relational Mentoring to help households across England and Wales manage their energy challenges.
With energy costs high, many families are struggling with bills and winter energy debt. For Carers the pressure can feel even heavier. Their team is here to help people access the right support and they have a large number of energy vouchers available to provide immediate assistance.
They also have mentors who speak a variety of languages, ensuring support is accessible to everyone in our community.
About the HEAT Programme
The HEAT (Home Energy Advice Team) service provides personalised, ongoing support to help households in energy crisis. Through relational mentoring, offering independent, holistic advice tailored to each person’s needs.
Our Energy Mentors can help with:
Tackling energy emergencies
Managing fuel debt and related issues
Advocating on your behalf with suppliers and agencies
Accessing grants and energy vouchers
Improving energy efficiency and reducing bills
This service doesn’t just address immediate challenges – it’s designed to help households build long-term resilience and confidence in managing energy costs.
How to Access Support
If you or someone you work with could benefit from this service, please complete the referral form using the link below.
👉 Referral Link – HEAT Programme (UK-wide)



