Website Accessibility Statement

Introduction

Action for Family Carers is a Registered Charity that seeks to make a positive difference to the lives of the whole community of Carers and Young Carers across Essex. We are committed to making our websites accessible for people with disabilities.

This Accessibility Statement covers our main website https://affc.org.uk/ and our associated site https://essexbefriends.org.uk/.

  • We want as many people as possible to be able to use these websites. For example:
  • You can use the browser to zoom up to 300% and the content increases in size.

Online forms can be navigated by keyboard.

  • You can magnify the map on our ‘contact us’ page up to 500%
  •  We’ve made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.
 

How accessible this website is

We know some parts of this website are not fully accessible

  • Change colours, contrast levels and fonts
  • Navigate parts of the website using just a keyboard
  •  Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • Modify the line height or spacing of text

These are being investigated by our website developer:

Note also:

  • most older PDF documents are not fully accessible to screen reader software
  • video does not include captions
  •  you cannot skip to the main content when using a screen reader- further investigation required

 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille either:

We’ll consider your request and get back to you within 5 working days.

 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact info@affc.org.uk or call us on 0300 770 80 90.  Alternatively complete the form on the Contact Us page of our website https://affc.org.uk/contact-us.

Action for Family Carers also has a formal Complaints Procedure https://affc.org.uk/complaints-procedure.

This statement was prepared on 13 October 2020 and will be reviewed annually by the Senior Leadership Team.