Access Free Home Energy Advice and Mentoring

Oct 22, 2025General

"Promotional graphic from The Wise Group offering expert heat advice and top tips to save money on home energy bills, including support for managing costs, switching suppliers, and accessing hardship funding."

The Wise Group is offering fully funded, one-to-one Home Energy Advice and Relational Mentoring to help households across England and Wales manage their energy challenges.

With energy costs still high, many families are struggling with bills and winter energy debt. Our team is here to help you or your customers access the right support — and we have a large number of energy vouchers currently available to provide immediate assistance.

We also have mentors who speak a variety of languages, ensuring support is accessible to everyone in our community.


About the HEAT Programme

Our HEAT (Home Energy Advice Team) service provides personalised, ongoing support to help households in energy crisis. Through relational mentoring, we offer independent, holistic advice tailored to each person’s needs.

Our Energy Mentors can help with:

Tackling energy emergencies
Managing fuel debt and related issues
Advocating on your behalf with suppliers and agencies
Accessing grants and energy vouchers
Improving energy efficiency and reducing bills

This service doesn’t just address immediate challenges — it’s designed to help households build long-term resilience and confidence in managing energy costs.


How to Access Support

If you or someone you work with could benefit from this service, please complete the referral form using the link below.

👉 Referral Link – HEAT Programme (UK-wide)

"Infographic with 10 practical home energy-saving tips from The Wise Group, including advice for the kitchen, washing, bathroom, doors, radiators, windows, lights, plugs and appliances, boilers and timers, and bills and tariffs to help reduce energy costs."
"Promotional graphic from The Wise Group offering free expert heat advice and top tips to save money on energy bills. Includes contact details and information about controlling energy usage, applying for discounts, switching suppliers, and accessing hardship funding."
Action for Family Carers

Need Support?

We prioritise your well-being and understand that seeking help can sometimes be challenging. That's why we are proud to offer a free and completely confidential service dedicated to providing you with the support you need. Our team of compassionate professionals are here to lend a listening ear and assist you through any difficult situation you may be facing.