Privacy Statement

Home 9 Privacy Statement

The security and privacy of your personal information are very important to Action for Family Carers.

Action for Family Carers will use the data you give to us to help assist you with your Caring role or if you have given it to us to receive updates about the work we do. We will only share your information with our partners and other organisations that we work with when you have given us permission do so.

We store the data you have given us in a secure way with access limited to those who require it for the purpose in which it was given. We will anonymise all of your data when we no longer offer you support or if you have asked us to. Anonymised data will only be used for statistical analysis which we use to further support the voice of Carers

You can request access to any data we hold about you by writing to:

Data Protection Officer
Action for Family Carers
Brickhouse Farm Community Centre
Poulton Close
CM9 6NG.

You have the right to request changes to your data or to have data removed. You can contact us via at the address above or by email to and we will consider your request.

Your information will not be sold, lent or hired by us to other organisations. contains links to other websites.

This privacy policy applies to, and doesn’t cover other sites that we link to.

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Action for Family Carers puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

Cookies are used to:

  • measure how you use the website so it can be updated and improved based on your needs
  • remember the notifications you’ve seen so that we don’t show them to you again

Action for Family Carers cookies aren’t used to identify you personally.

You’ll normally see a message on the site before we store a cookie on your computer.

We use Google Analytics software to collect information about how you use this site.  We do this to help make sure the site is meeting the needs of its users and to help us make improvements, in what users are looking for

Google Analytics stores information about:

  • the pages you visit on Action for Family
  • how long you spend on each Action for Family page
  • how you got to the site
  • what you click on while you’re visiting the site

We don’t collect or store your personal information (for example your name or address) so this information can’t be used to identify who you are.